Direct TV charges you for their services a month in advance, but then when the service is cancelled, they do not refund you the money which is due to you. In my case, then said that the receivers had uncharged movies, (which I never had ordered) that dated back 3 and 4 months. Do they really think that the only time they would charge the customer is only when services have been cancelled?
After contacting Customer Service, they said the only way which the money would be refunded to me is if I renewed the service or opened a new account.
Please look to find an alternative service provider. They are extremely unfair and not customer service oriented at all.
Product or Service Mentioned: Directv Tv Service.