Auxvasse, Missouri

Direct TV has a big ad on the home page that says they are offering a FREE internet connection kit to get internet on demand video through the TV set. But when you click the big orange "order now" button it takes you to a shopping cart where you are charged $79.00 + shipping for the "free kit".

There is no phone number to call or explanation for this on the site so I looked up the customer service number and called. I was told the kit is free only if you call to request it NOT when you click the big orange button under the free ad.

So I am getting it free, but I was one careless click away from being charged almost $90 for it. The ad is very MISLEADING and is not the first time I have seen this kind of bait and switch tactic from DirectTV.

Review about: Directv Tv Service.

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