I have cancelled Direct TV's Sunday NFL package now 3 years in a row, they make me pay for the season if I didn't decline in earlier. Since I have my bills paid automatically, I typically don't bother reviewing the charge - what's the point, it's not like they would charge me for something I did not order.
They claim I haven't called them in the past, there is no record. I finally changed my service to basic only, I did not order NFL, but they renewed NFL this year anyway. They say they can't take it off my bill, just give be the $15 rebate, which means I'm still paying $35 a month for the rest of the season. They would give me the money back over two years as long as I remain a loyal customer.
Isn't this fraudulaent or at least poor business. How many of us are out there?
$200 back payments each x 10,000 unhappy customers, some attorney should join the cause. This inappropriate practice should go viral.
Product or Service Mentioned: Directv Rebate.
Monetary Loss: $300.