The package that I purchased from DirectTV included a $21/month rebate for 1 yr that they never paid. I called several times and was told it was a system "glitch," was promised resolution each time and return calls that never came.
I eventually received $11/month (which wasn't the full amount according to the contract) and continued calling to no avail. I finally tired of being lied to and cancelled the service 6 months before my contract ended. Knew I owed a small cancellation fee ($32) but had no intention of paying it. They sent it to a collections agency, etc.
etc. Finally 4 months after I cancelled service, they admitted that I should have been paid the full rebate, but since I no longer had active service they say that they "cannot" pay it. If I come back to them they will credit it to my account. Ha!
Like that will ever happen. I liked the TV service I got from DirectTV but the way they treated me was terrible -- I would never go back.
Review about: Directv Tv Package.