DirecTV return equipment process is flawed. I had to call them a 2nd time after waiting 2 weeks for a return box to arrive.
I finally get one and return the 1 standard receiver via United States Postal Service as it was specifically stated in the directions and keep the bottom half of shipping label for my tracking. USPS then has FedEX pick it up and send it off. The equipment arrived days later in Memphis, TN. DirecTV says they don't have the receiver yet.
But why does my tracking number show a 4 pound box delievered to Memphis, TN....directv *** 18 days later and less than the 21 days (in the contract), DirectTV charges me $45 NRF!!!!
I'm still fighting with them on the phone to remove this fee.
Product or Service Mentioned: Directv Receiver.