I have had Directtv since 2004. I have a choice package without preminum stations.
My normal bill is around $81.00 per month. In August I overpaid my bill by mistake and had a $60 credit. The following month which is September I received a bill for $181 !! Naturally I called.
Talk about the worst customer service ever! They were rude and even the manager was rude to me and no one still hadn't explained the situation to me or given my money back. I notice I had Stars added. I asked who did that?
He said I see you gave permission, which I did not.
The matter is still unresolved the manager told me to cancel Directtv if I wanted to! They suck I am getting someone else.