Directv advertised "order NFL package get they top package FREE For 5 months $59.99" I called got someone who couldn,t speak english telling them i wanted the deal .
I wanted the HD package with a HD receiver and a pvr for second room.
The install people came at noon Tues.-husband & wife- Both were dirty and smelly They didn,t bring the pvr only a cheap SD receiver leaving after 41/2 hours. 20 minutes after leaving the receiver said searching for signal.
I called directv-again talking to someone who could,nt speack english- they sent another tech out on Thurs.- remember this is Tues.
Tech show up on Thru. reinstalls dish,calls about my PVR receiver,Directv says it will cost me $250 being an UPGRAGE> I said no.
the tech leaves after 3 hours reciever goes into downloading data mode and stays there over 4 hours. These reconditioned not new, receivers.
I call direct back again asking to speak to someone who speaks english. They tell me a tech won,t be availabe until Sat or Sundy. I said NO I haven,t had tv for 3 days and to cancel my order.
They tell me they will send a box for the receivers and remotes
Now the good part. They charge me $74.54 for programming and $473.24 early termination TOTAL $557.76 for what NO SERVICE NO TV FOR 3 days.
I call my bank to stop payment but since I signed up for auto payment they can,t. So I cancel my Debit card and requested a new one.
Now Direct tv wants their money and if I don,t pay they will turn it over to a collection agent. I will NEVER pay DIRECTV. I will be getting a lawyer and going to sue their NO SPEAKING ENGLISH
DO NOT have anything to do with these lying crooks. They only want your money. THey have NO customer service,They have NO ENGLISH speaking agents. They are lairs and cheats.
I LOVE MY DISH NETWORK!!!
P.S. They advertise VERUS and the MLB package . NO VERUS and THE MLB are all BLACKED OUT. But you still have to pay!!!