Reston, Virginia
Not resolved

Direct TV

Corporate Office

Ms. Ellen Filipiak

Sr. VP, Customer Care

2230 East Imperial Highway

El Segundo, CA 90245

Direct TV "hides" this address but I found it! Bombard Ms. Filipiak with your complaints! Maybe, just maybe, they will realize JUST HOW BAD their service is and make changes. They hire and train people to be TOTALLY INCOMPETENT and then tie to you exhorbitant contracts when they fail to provide the type of service that is expected.

If the industries won't police themselves, we, as consumers, have an obligation to. Also, contact your local Consumer Protection Agency (listed on County Gov't websites) with your complaints. These "monopolies" are ILLEGAL and the Consumer has to stand up for their rights.

Product or Service Mentioned: Directv Customer Care.

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Directv is a rip off...


looking for channel 5 menphis tn back WMC. Why. u took it away

#939222 email bounces!


For the SECOND time, i was charged for the NFL package that I did NOT want...Not only was i charged, but my service was disconnected cuz i didnt pay it! I had to PAY the bill and NOW wait 10 days for a refund.

I am about to blow a gasket on Ms. Ellen in customer service!


If you drop FX, I will drop Direct TV as soon as I can...


Will drop my service as soon as contract is up if FX goes.