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5 comments

Direct TV

Corporate Office

Ms. Ellen Filipiak

Sr. VP, Customer Care

2230 East Imperial Highway

El Segundo, CA 90245

Direct TV "hides" this address but I found it! Bombard Ms. Filipiak with your complaints! Maybe, just maybe, they will realize JUST HOW BAD their service is and make changes. They hire and train people to be TOTALLY INCOMPETENT and then tie to you exhorbitant contracts when they fail to provide the type of service that is expected.

If the industries won't police themselves, we, as consumers, have an obligation to. Also, contact your local Consumer Protection Agency (listed on County Gov't websites) with your complaints. These "monopolies" are ILLEGAL and the Consumer has to stand up for their rights.

Review about: Directv Customer Care.

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Anonymous
Dyer, Tennessee, United States #939306

looking for channel 5 menphis tn back WMC. Why. u took it away

Anonymous
Laguna Hills, California, United States #939222

ellen.filipiak@directv.com email bounces!

Anonymous
#392822

For the SECOND time, i was charged for the NFL package that I did NOT want...Not only was i charged, but my service was disconnected cuz i didnt pay it!I had to PAY the bill and NOW wait 10 days for a refund.

I am about to blow a gasket on Ms.Ellen in customer service!

Anonymous
#365126

If you drop FX, I will drop Direct TV as soon as I can...

Anonymous
#365118

Will drop my service as soon as contract is up if FX goes.

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