Lancaster, Pennsylvania
Not resolved

We were excited for the DirectTv only b/c of the NFL package - we of course got locked into a 2 year contract but whatev, no big deal. Well we call yesterday b/c we bought a house and just need relocated a few miles away and they're charging over $200!!!

I think this is ridiculous! We are LOCKED into a contract which if u cancel they charge $400 immediately to your card but they can't move you for free or even a small fee? I've worked in marketing/customer service for 10 years and I KNOW it doesn't cost over $200 to have someone move this equipment. maybe $50, tops!

What a rip off and disappointment. DirectTv is just one big SCAM!

Product or Service Mentioned: Directv Deal.

Monetary Loss: $230.

  • big deal
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