Not resolved

I have been a loyal DIRECTV costomer for 6 years. I have been seeing commercials about new customers receiving free HD for life when signing up.

So, I called customer service to see if I could get HD. I was told that I qualified for 1/2 off the receiver. I told the rep that I will pay the monthly HD charge without a problem, I just want the receiver for free. Rediculous.

Now, my bill is just as high and I've lost 26 channels. If this doesn't get resolved soon, I have a feeling that Dish Network will be getting some new customers.

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