Run do not look twice one way or another they will find ways to charge extra . | Directv

1.0
Details
Says early termination of contract, heck had DirecTV for several years promise one thing never will go with them again !
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Review
#1768061 Review #1768061 is a subjective opinion of poster.
Product
Directv Account
Pros
  • Geting the sports programming
Cons
  • Company has no concern for customers
Reason of review
Problems with payment
Loss
$500
Preferred solution
Price reduction
Tags
  • charges scam
1.0
Details
I had been a Directv customer for over 15 years, I discontinued service and started Netflix and Hulu only, While I was in Walmart a representative promised we would get to see the Seahawks football games, we would get the Sunday ticket for the rest of the season...
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Review
#1767452 Review #1767452 is a subjective opinion of poster.
Product
Directv Account
Pros
  • Quick to install
  • Were very quick to install
Cons
  • Old equip fraudulent selling of programs and channels not contr
Reason of review
Damaged or defective
Loss
$447
Preferred solution
Full refund
Tags
  • Cancellation Rip Off
  • No Network Access

Stay away from att direct tv ALL DOWNHILL SINCE AT&T BOUGHT THEM | Directv

2.1
Details
I had the same problem as the other fellow talked about with AT&T, the service has gone from 10 to 1Shocked. they replace the new ..Genie with antiquated equipment that is totally slower and also dose not allow recording as much, we were also with AT&T when they had our phone and internet service they canceled us and all people in the state from what I understand, at that time we had Direct tv and a great experience as son as AT&T took over all downhill, do yourself a favor and cancel.Angry
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Review
#1765201 Review #1765201 is a subjective opinion of poster.
Product
Directv Account
Pros
  • Should have better customer service
Cons
  • Billing and prices and unfair charges and rude sales staff
  • Customer service and billing
Reason of review
Bad quality
Preferred solution
has been rectified GOT RIDE OF THEM
1.0
Details
I have been a customer for 16 years. We own 3 homes, a total of 15 TVs. I am canceling all services today! I am so SICK of calling customer service for technical and/or billing problems and constantly being rerouted and told to wait for transfer etc. Today when I...
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Review
#1764719 Review #1764719 is a subjective opinion of poster.
Product
Directv Account
Pros
  • Use to be before att bought it
Cons
  • Awful service
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Full refund
Verified Buyer

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Bill and Fraud Drtv | Directv

1.8
Details
Bill and Fraud Drtv - Directv
Bill and Fraud Drtv - Directv
Bill and Fraud Drtv - Directv
Bill and Fraud Drtv - Directv
Fraud customer service,supervisor no help. All uneducated.Misleading info of your bill and early termination off 100 waived due to I've been a loyal customer since 2006. I've had these box's since God now when so no contract should be effect. I called Wavy 10 and contacted corp. For the fraud and misleading info to consumers on waiting for box to return since Dec.25,2019 when to find out from Drtv to go drop off to UPS location which is not stated on bill return info that I provide. But I did return to avoid charges for that.
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Review
#1764317 Review #1764317 is a subjective opinion of poster.
Product
Directv Account
Pros
  • Hd and dvr
  • Recording capability
Cons
  • Not keeping promises
  • Time in getting issue resolved
  • Not honoring word
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Price reduction
Tags
  • Fraudulent offers
  • Deceptive Practices

Don’t use Directv

1.0
Details
I cancelled my account. I can not get them to email a shipping label to return my equipment. They are obviously trained to not send shipping labels and when I ask to speak to a manager they either put me on indefinite hold or simply hang up. Ive tried to email them so Id have proof of what Im saying but for an information provider they dont even have an email account. Im sure this is so no one can get proof that they have notified them.
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1 comment
Anonymous
#1800148

Take it to the local ups store. They will mail it back no cost to you

Review
#1752722 Review #1752722 is a subjective opinion of poster.
Product
Directv Account
Reason of review
Poor customer service
Loss
$280
Preferred solution
Let the company propose a solution

They cheated me out of $200+ when I cancelled my service | Directv in Pineville, Louisiana

My contract was completed. I was paid up but they still deducted the $200+ from my account. And, I wasn't even on direct pay. They just used my bank account # that I used to pay my bill each month.
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Review
#1727465 Review #1727465 is a subjective opinion of poster.
Product
Directv Account

Avoid anything to do with AT&T! | Directv in Tucson, Arizona

1.0
Details
I stayed with Directv for almost 30 years, it was fantastic until AT&T took over, then customer service has gone to Satan's house in a handbasket! I cancelled service then fought for several weeks over continued billing, threats to go to collections, and all the other complaints you see here. I did, however, find a solution: File a complaint with the Better Business Bureau and the FCC. Within days I was contacted by Corporate at AT&T, the lady actually spoke English, was polite, and above all else not only solved the problems but left a phone number to contact her if any of the problems came back up.
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1 comment
Anonymous
#1787211

ATT is a joke.

Review
#1724157 Review #1724157 is a subjective opinion of poster.
Product
Directv Account
1.2
Details
I called and cancelled my service on October 8th. I have the record of this in my phone history. They told me that my billing cycle, which was payed in advance, ended on the 15th. They scheduled to disconnect my service that day because I was all payed up until then. A...
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Review
#1694486 Review #1694486 is a subjective opinion of poster.
Product
Directv Account
Cons
  • Billing
  • Lying about plans
  • Almost every aspect
Reason of review
Problems with payment
Loss
$51
Preferred solution
Full refund
Tags
  • multiple complaints
  • Lying About Service
  • Hours Of Wasted Time
  • Lying About Charges

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1.5
Details
Although expensive and repeated outages in bad weather we like DirecTv but since ATT took them over their customer service is the worst. Too many hoops and transfers to get anything resolved. I had issues with my equipment sharing playlists and three techs said only...
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Review
#1691643 Review #1691643 is a subjective opinion of poster.
Product
Directv Account
Reason of review
Order processing issue
Loss
$498
Preferred solution
Full refund