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I canceled my account before my bill was due, my account says it was disconnected for being past due, which is NOT the case.I got my final bill (78.60) I called to pay it, the amount was more than the bill (81.41), I asked why, she said I was charged a late fee!

For what??? She said she took care of it and began to take my payment info for 78.60, when completed she said my payment was completed for 81.41, I said No it was for 78.60, and she said yes 78.60. I checked my bank account after the call and $81.41 was charged. She LIED to me.

I am not happy!Thanx.

Review about: Directv Account.

Reason of review: Return, Exchange or Cancellation Policy.

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h.kitchener
Columbia, South Carolina, United States #1279771

The difference is too small to worry about it.Just be happy you cancelled with DirectTV.

They really have inadequate---actually, useless---customer service.

Plus, of course you can get better quality everything with a different provider.Far too many complaints about DirectTV for anyone to ever consider going with them.

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