Manufacturer: Directv Category: Installation Clear all filters (6 of 6 reviews match)
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I ordered directv on friday and it was to be installed on monday at 4. I told the guy when i ordered it that it needs to be at 4 as i have to leave work and i work an hour and 10 minutes away. He said ok it was taken care of for me. I left work early to get here at 4 and nothing. I called directv to find out what was going on and i got shuffled around FIVE times. FIVE!!!! No one knew anythinh...had no record of me...name didnt match the address...
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I have had Direct TV for several years.I used Direct TV at two different houses and recommended it to friends. The customer service used to be top notch, now it sucks. I need my Dish adjusted and have spent hours on hold with customer service and it will be two weeks before it gets repaired. I have spent thousands of dollars with them on a variety of services and yet that is not enough to have my TV service restored in a reasonable amount of...
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bad instalation antena is too low on the roof and chanels cant get satelite signal we call tecnical support and they send a tecnitian but the guy said the antena is installed wrong and nobody want fix the problem because they said they dont know the guy who install it and we have to paid instalation fees for re install it or something but that mistake is a company mistake no us. so if someone can tell me where i need to go to put my complaint...
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2.0
I didn't like
  • I just staring use it and i dont feel i will like it
  • Does not care to honor
#830087

Directv Antenna Installation Review

#981635
1.0
Didn't want to run cable where we wanted to. Asked if we had a rug we could put over cable cord that would be ran across living room. Said it was raining and wouldn't go under the house. I understand that, said he was going to call his supervisor got in his truck and left.
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Directv Antenna Installation Review

#905355
1.0
Install window from 12 to 4 and now it's almost 5 pm and still waiting.
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Directv Antenna Installation Review

#886268
Technician left before scheduled appointment and said he could not install as he,had no line of sight. Wow.I told him i had service with direct tv before.hes at,wrong,address. Will have,to reschedule he tells me. Unbeleivable.did not want to listen. Bad customer service skills. He represents who.direct tv?
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