Worst customer service ever! They installed a dish on my roof they won't even service anymore!
They constantly drop local channels over contract dispute and pass it off like it is the local affiliates problem. When they drop the stations they continue to charge you for service they no longer provide. If you call customer service they read off the card and tell you DirecTV is doing everything possible. What a bunch of mularkey!
If I had options I would drop them in a heartbeat, but due to where I live I have no choice in the matter.
If I could get aerial reception I would dump them and just stream everything, but again I can't so I'm screwed they know it so they continue to take advantage! Do no use if you don't have to!!
Review about: Directv Customer Care.
Reason of review: Poor customer service.