Yet another reason to switch to Comcast come December... You just have to LOVE DirecTV free isn't free if they charge you then fight to credit you.
Oh then hang up on you when you ask for a manager. I didn't even cus or scream at her. Yes, I called back talked to a Supervisor and asked if she was going to deal with her employee of hanging up on me... Oh no I can't ...
you see Trisha is from the Philippines office not her site so she can't do or say anything.. Wow really?
Well you see from this horrible customer service .. I will be cancelling my service and getting ComCast - Thank you and have a great day!