I received my bill that was $20.00 over my normal charges when I called to find out what the additional charges were for and they told me that they were PPV movies on 04/023/2008 this is 11/14/2012. I have never watched any PPV movies from directv.
I called customer service and they referred me to corp. HQ with an address of DirecTV Inc,. Attn billing disputes, P.O. Box 6550, Greenwood Village, Co.
I asked for a phone number and they said they didnot have a number for them. Very Unhappy!!!
Customer Service in the past has been very helpful in the past but NOT on this, I think it is a gimmick to charge for some movie they never provided to get extra money, interesting to wait almos 5 years for a charge that never took place.
Monetary Loss: $20.