Roanoke, Virginia
Not resolved
1 comment

i have been subscribed to directv since 2002, and i have had relatively few problems with it. about a year ago, i got a DVR.

the dvr box was fast, at first, but it was slowing down progressively. i deleted recording after recording, but it was still slow. last month, i called directv about it. i was on hold for about a half-hour before some foreign guy answered, i took me another 25 minutes for me to explain my problems to him.

(while he was constantly interrupting me.) the directv man came about a week later, handed me the box, and walked off. i spent all weekend figuring out the new box and installing it.

I'm taking my business elsewhere if this happens again.

Monetary Loss: $50.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

sounds like your system may not be grounded,which is not to far of a stretch seeing how 99% of installs are incorrect. Not being grounded can cause static build up in the box.