Mount Laurel, New Jersey

I had a sattelite tv line added to another room in our house. To avoid a service fee I was required to add a two subscription to Directv.

I have been a customer for many years. I agreed to the two year commitment. I had Directv come to my home (Of course I had to be here for the 4 hour window they provided. And off course they were late meeting the appointment made by them.) They installed a line and the tv reception worked for a period of several weeks.

I then lost local channel and the remaining channels soon followed. I called Directv and they went through a series of test over the phone and could restore the channel service. A second technician came to my home and said the previous wiring was run through the same wiring used for my internet connection and a new line needed to be run. The technician was reluctant, but with a request and a $20 tip he went under the house and ran a new line.

Again I lost the local channels in a very short period of time. I again called Directv, waited on the phone for an extended period of time and went through the same series of tests. The local channels could not be restored. I soon lost all the channels and received nothing from the receiver.

I committed to a two year committment to have this single line added.

The line doesn't work so I called Directv and asked why am I committed to a two year contract. You did not live up to your end of the deal and you could not provide me the service you (Directv) committed to. There response: They would not cancel the contract and I would have to go to abitration because they were unwilling to keep their end of the bargain. REALLY?

I will probably have to continue with the remaining time on the contract.

If you are looking for a tv channel service, DO NOT USE DIRECTV. THEY SUCK!

Product or Service Mentioned: Directv Receiver.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hi I'm trying to get out of my contract this is only my second day is there a way


I know just what you are saying I think they hired every liar in the country. The biggest mistake I made was changing tv companys.One said I could have it the other said no then another would tell me they could do it and then another said no. I watched the under cover boss thought this would be a good company could never get any one above the the first one and they could not speak english will give it up at the end of the contract