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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I was lied to about directv bundling with Windstream first. Then I received an email that someone would come to my house to hook up my already excisting Windstream.

So I called Windstream to see what was going on they then called diretcv customer service bc they had signed me up for a new windstream account. Thats when I found out that I had been lied to and that Directv can not discount my Winstream bill by bundling bc they dont bundle. 2nd issue, I called about the rebabte gc was told to wait 4weeks. Did that never got my gc, called back to find out I had to register on an at&t website to start processes.

I dont have att&t and directv did not tell me I had to start the processes on att&t website. So now im going to have to wait another 4weeks!! So not happy!!

Oh and did I mention the whole time the customer service people spoke very poor english and can not connect you to the United States!!! Im within my 30days seriously considering canceling!!

Product or Service Mentioned: Directv Bundle.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 09, 2017.
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