Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

We contacted directv stating "I need NFL and SEC sports TV AND wireless internet. There is an internet chat comfirming that On Friday 2/3/17.

The package I was quoted was $50 per month plus tax and $100 rebate. We agreed , had the dish installed and now your customer service says that INTERNET is Not included. We have been misled, defrauded, and incurred cost to change service providers. I called back a 2nd time and confirmed the internet.

Now we're told it's not included. Your company representativeS have LIED!!!!!!

You all are a bunch of fraudsters!!!!!! I suggest you find some way you rectify this!!!!!!

Product or Service Mentioned: Directv Bundle.

Reason of review: Not as described.

I didn't like: Bait and switch billing, Initial sells people not knowing what they are doing.

Company wrote 0 private or public responses to the review from Feb 05, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like