Manufacturer: Directv Category: Tv Services Clear all filters (28 of 28 reviews match)
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Thank you DirecTV for screwing up perfection. Your new box is able to download shows and I'm able to watch them instantly and then I am instantly stuck on play because there is no fast forward and you have to watch all of the commercials and all of the *** you did not...
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tried to get cable for 2 tv. made clear 3 times no internet , just 2 tv. very simple. still took 70.00 off my debit card. cancelled whole deal after 1 hr trying to order and could not get them to give me a clear price. they gave us back the 21.99 but...
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I have been a Uverse customer for about six years. I decided to jump ship because the customer service was trash and the plan I was in was no longer available. At least that is what they told me. They sweet talked me into DirectTV and honestly looking back I knew...
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Directv Cable Tv Service Review

#890840
1.7
Cancelled NFL channel in June and they did not cancelled, but charge me. Now, they are refusing to give me a refund even though they have record of my cancelling.
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Directv Cable Tv Service Review

#848102
Hi my name is barbara frazer i have an account with u guys i would like to no when my contract is up with u guys i am sick and tired of u guys turning off my cable i have enough of direct tv
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When the heck are you guys going to wise up and include the Pac 12 channel....for that reason alone (and believe me, I have others concerns too) I am ready to look elsewhere now that my contract is a year past that point....I may have to change before those very...
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2.0
I liked
  • Some of the channels in my package
I didn't like
  • No pac 12 channel
#924939
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All together from January to now I have not been able to use my cable for a total of 40 days. When I call them they have me run through the same procedure over and over again which all leads to the same outcome. Never have they once compensated me or even tried to go...
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Holiday weekend means they won't even be able to send out the remote till Tursday and I won't get it till Thursday. Will I,gat a refund for this lack of service? No because I have another tiny tv in my kitchen that is working. As soon as this contract expires, I'm going back to cable...
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2.2
I liked
  • Not a darn thing
I didn't like
  • Misleading
#912785
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I switched from AT&T U-verse to Direct TV.What a mistake! Direct TV cost less, but you get what you pay for: less tv service, less customer service, plus too many ads disquised as TV channels. The TV freezes and pixelates frequently. The customer service is terrible,...
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We have Direct TV Service at a campground in Virginia that is only open from April 1 until November 15 every year.This is not within my control, but trying to reason with anyone at Direct TV is a waste of time. You can only suspend 6 months one time within any given...
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1.1
I liked
  • Not a darn thing
I didn't like
  • Condescending customer service
#909856
Reply to reviews
I recently went to the Directv website to check on my equipment when I realized I could upgrade to the new Genie equipment. I upgraded and what a mistake. Now every-other day the picture just pauses and pauses and sometimes it comes back right away and sometimes it...
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1.0
I didn't like
  • Misleading
#907105
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5 Months later, multiple trouble calls, 3 truck rolls, change of equipment and change of cable we still have horrible service. We can't keep a connection on more than 2 tv's let alone our laptop. I called support to get out and they want to charge me early term...
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