I use to have directv and I cancel march 2013 I had a bill for $220 past due. at the end of may I call them back I told them that I was going thru hard time but I was still tryng to get my bill paid and get my service back and they said ok.
then in mid june they charge my bank account without my permission for $619.72 that by the way put my bank account to -$500 and bounce a few checks that cost me an extra $35 each. After that I call them and they agree on a refund of $373.64 and I said ok, then I call today 7/21/13 to find out whats goin on with the refund and they tell me that the refund was cancel and that they send me an email with the reason and I told them that that's not ok that I need an answer today, they got a manager and the manager said that the reason they are not gona give me my $373.64 back is because I got a credit on hbo and starks for $10. .. that's a new low for DIRECTV...
EVEN AFTER I GOT 3 OR 4 REFFERALS ON MY ACCOUNT AND MY ACCOUNT WAS CANCELLED BEFORE I COULD ENJOY THAT DISCOUNT, SO THAT IS $400 FOR THE REFFERALS I GOT BEFORE MY ACCOUNT WAS CANCEL AND $373.64 THAT I NEVER GONA GET FROM DIRECTV? I CAN CARE LESS ABOUT THE REFFERAL CUSTOMERS I SET UP WITH MY ACCOUNT, BUT I WOULD LIKE MY $373.64 BACK.
Product or Service Mentioned: Directv Account.
Monetary Loss: $373.