I originally got Directv for the NFL package. It started 4 yrs ago at $220 yr and has since gone up to $300 yr (yes, in this economy). When I got a HD TV, I had to pay $10 month more for HD, which i agreed to.
When it was time to sign up for NFL package in 2009, much to my surprise, I was getting the games without HD. I was told it was another $100 for 18 weeks. I was annoyed and called Directv; the assclown on the phone said that was the price, wouldn't budge; now I was furious, I was never told this; my wife called and they agreed to include it for the year. I swore I would not get NFL package and have been waiting for the contract to expire.
I now changed to an HD TV in another room and needed a new HD box; was told it was $99 plus another $7 month for HD and a 2 yr contract extension. They send me to another asslcown and he agrees to *** monthly fee (nice flim-flam policy rules they have).Still wants 2 yr extension. I see on the website that HD is free for all new customers (old customers still pay $10 month, but I don't see where they charge for each TV.
DirecTV customer service is a bunch of boiler room monkeys that try to chisel customers without any rules/ethics. I am leaving and going to Comcast.
Product or Service Mentioned: Directv Tv Package.