Product: Directv Choice Tv Package Clear all filters (6 of 6 reviews match)
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In December 2016, we signed up for DirectTV/AT&T and was promised an awesome deal - TV with HBO, Showtime, Max; home phone, internet and two years of Football channels at $140-150 a month.Now I'm being billed for everything. They have shut my service off twice in the...
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1.4
Product
Directv Choice Tv Package
#1070543
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On June 7, 2017 I called DirectV about receiving their services. I worked for DirectV for 4 years as a Customer Retention Agent and left in December 2016 so I am very familiar with the service. I spoke with Josh who was in Florida and offered me the Choice package for...
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3.4
Product
Directv Choice Tv Package
I liked
  • Accepted offer given over the phone but billed for free items
#1062040
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For the past several years Direct TV would increase our Sat TV rate to the point where their Choice package was costing us $121/month for 3 TVs. Each year I'd call them and "negotiate" a price reduction that was in the $65-$75 range. That would last for a year then...
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2.9
Product
Directv Choice Tv Package
I liked
  • Good reception
  • Good programming
I didn't like
  • Poor loyalty programs
  • Non-competitive pricing
#1049213
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I was changing from dish to direct because the dish Network receivers kept going out.Direct told me they could give me the package and add a TV to my bedroom for what I was paying dish, which was $80 something, well the first few months my direct bi!LL was $79 and this...
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2.8
Product
Directv Choice Tv Package
#1034746
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Directv - Billing more than original agreement.
Directv - Billing more than original agreement.
Directv - Billing more than original agreement.
After asking to speak to her manager, she stated that she's the top of the line for customers. I did go back into my DirecTV account, and that original service agreement is now missing. This company needs to be held accountable. Very frustrating spending so much time...
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Jaycee2010
Jaycee2010

This is typical behavior with Direct TV, they agreed on a special package with me to give me movies and agreed on a price, she told me there would be an early termination fee ...

1.6
Product
Directv Choice Tv Package
I didn't like
  • Did not honor their original service agreement
  • Poor customer service
  • Being on hold for a long time
#1024368
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I ordered Choice package over phone with an operator for $60 a month just to get local CSNBAYAREA to get local Golden State Warriors games and two weeks in to my new service I find out I don't have it. Call customer service and they say I have the entertainment package...
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1.0
Product
Directv Choice Tv Package
I didn't like
  • No assistance from supervisors
#1021994
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