Product: Directv Customer Care Clear all filters (0 of 997 reviews match)
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It's worse if that's possible after ATT bought them out. I'd rather have a root canal than have to call them. Being an American I think we should be able to speak to someone without having a language barrier. I had to call on two issues. The amount shown online when...
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Anonymous
Anonymous

A joke is supposed to be amusing. Your post is not amusing. Follow your own advice and dump them. The only way to fight is with your wallet.

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Directv Customer Care
#1354966
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This company does not care about anyone, they will *** you around literally for weeks. They schedule appointments and never show up and never call - they claim they can't get in touch with their technicians - liars !! They claim they have run out of equipment - liars!!...
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1.0
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Directv Customer Care
#1354699
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Directv - They suck

They set me up for service nobody showed up i called numerous times no response finally after 4 days sumone called me back to see hw good of a job the installation team did
Product
Directv Customer Care
#1354438
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Direct TV and ATT deserve the horrible reputation for the worst customer service they own. Just one example, I purchased a new TV to replace my 20 yr old bedroom TV. I set it up and called DTV to get help programing the channels. Thirty minutes of troubleshooting later...
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Directv Customer Care
#1317692
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I called Direct TV to get a quote today July 18, 2018 to see how much service would be at my new home. I told the lady I talked to that I was shopping rates and that I was calling Comcast to see if they were cheaper and that if I didnt use Comcast I would call back and...
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2.7
Product
Directv Customer Care
#1307126
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Signed a contract in June 2016- trying to cancel July 2018. Agents just keep hanging up and telling me I have a cancelation fee. They refuse to send return boxes and now they continue calling my cell hanging up . Does anyone want to join me in a universal law suit - I...
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Anonymous
Brian Hamel

July 18 - on hold for over 100 minutes and still on hold waiting for a supervisor. Apparently there is only one?! Customer service worse than TWC ever was. I wish I NEVER sign...

Anonymous
nn

The Government is now looking into AT&T and Time Warner merge!!! {{Redacted}}

Product
Directv Customer Care
#1307006
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I made a huge mistake. my bill was 151.97. I accidently paid 1151.97 on June 29th (my birthday) $1000.00 over contacted them July 3 when I realized the error. after a 45 min conversation they said I had to go to billing@direct.com to file a formal request which I did...
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1.8
Product
Directv Customer Care
I didn't like
  • Customer service
  • Customer service is the poorest
#1305149
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The man said that they were updating the internet lines in the neighborhood, and since they were in the neighborhood and my house was already wired, that they could add DirecTV to my internet for free. They told my son that the price for combined internet and TV would...
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1.0
Product
Directv Customer Care
I didn't like
  • Unethical customer service
  • Fraudulent salesman
#1304197
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They suck. No one at the company knows how to recover the set top boxes. Had three different answers over an 8 week period. Waiting to send this crap back. First, the said to bring the devices to Fed Ex, they will box it and ship it. NOPE. Then they said a recovery box...
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Product
Directv Customer Care
#1276687
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Been a DIRECTV customer since 2002 call today and tell them I'm selling my house I have no more use for DIRECTV my bill is current they told me they would have to send me a disclaimer letter they cannot cancel my service till I respond to the disclaimer after one hour...
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Directv Customer Care
#1270988
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