Not resolved

Phoned customer service to change our billing address with your representative whom we had to repeat over & over each piece of information. After over 27 mins.

on the phone we gave up for she again wished to start over! Not worth the time for something so simple. Apparently it's time to change service if we can't explain in plain English to your outsourcing service representative!

Contact us with someone who can if you wish to keep our business! Greg 818-388-9027 & leave message to return your call with a direct line & extension.

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 21, 2016.
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