Not resolved

Phoned customer service to change our billing address with your representative whom we had to repeat over & over each piece of information. After over 27 mins.

on the phone we gave up for she again wished to start over! Not worth the time for something so simple. Apparently it's time to change service if we can't explain in plain English to your outsourcing service representative!

Contact us with someone who can if you wish to keep our business! Greg 818-388-9027 & leave message to return your call with a direct line & extension.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of directv customer care. Directv needs to read this review and look into the issue (if any) according to poster's claims.

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