Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Now I'm pissed off, the phone call I made at 3:05 PM today to Directv that I was offered Free showtime for 3 months "doesn't exist" on their records and I am Not receiving the channels for free as they have No Record of the call. I'm sending the corporate office a formal complaint via mail as the girl who LIED to me needs to lose her job but being she didn't Note the Call, they won't know Who She Is!!!

So pissed off. No record of this 9 minute phone call on their records at all.

She Lied to the wrong woman! I hope they figure out Who I Spoke To at 3:05pm.

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

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