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What's wrong with customer service, i spoke with a Trudy. Today, asking to change spare bedroom to basic channels because its only used about 4 times a year for company, she said.

NO, I then explained I wanted Direct at my secondary residence and only wanted basic in bedroom, she said they couldnt do that either, guess I'll switch BACK to Dish, at least they will work with you, I'm shocked she wouldn't even try to help more or at least ACT like she even cared about what I was trying to express. Very dissappointed soon to be X customer

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jan 25, 2017.
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