Not resolved
4.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
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Every time I call they go right to billing commands which says a lot about what they're concerned with.NOT a good start.

I get someone from India or the Philippines who is slow, doesn't understand what I'm telling them and is hard for me to understand. It's a constant circle that doesn't get anywhere. I just want to make an appointment for a service call. How hard is that?

Direct tv used to have the best customer service.

Terrible!I'm considering after nearly 20 years of switching.

Review about: Directv Customer Care.

Reason of review: Poor customer service.

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