Not resolved

Bad customer service they don't care about helping you get service. There was an outstanding balance at the address and because I have the same last name "public records" I have to get in touch with the former tenant to get the balance paid off before I am able to get any service.

They aren't even willing to work with you even if you aren't able to get in touch with the former resident. So due to an unpaid balance at he address I can't get service!

Review about: Directv Customer Care.

Reason of review: Poor customer service.

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