Cleveland, Ohio
0 comments
Featured on Facebook Not resolved

My girlfriend went to Walmart and was approached by a direct tv sales person.They fraudulently quoted her one price and got her to sign a two year contract.

She started getting bills and it was over double then what she signed up for. So far they have had terrible customer service. No one will return a call to help her get this corrected nor will they talk to her when she calls. She is a single parent and thought she was getting a good deal for her and her son.

They have done nothing but cause her stress. She sent them an email along with a email to the Attorney Generals office.

They tried calling her at work and when she could not answer because she was working, they sent her an email saying they could not reach her and closed her complaint.She has no ideal what to do and no one will help her.

Review #947990 is a subjective opinion of a user.

1.0
Reliability
Discounts and Special Offers
Billing Practices
Diversity of Products or Services
Warranty
Advertised vs Delivered
Website
Customer service
Price Affordability
Coverage Area
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Style and Design
PRODUCT OR SERVICE Directv Customer Care
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

Had an Experience with Directv?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like