Not resolved
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

I contacted direct TV by phone because I had a question about my bill and wanted to speak to a supervisor.Both times I called the representative place me on a long hold the first time for 27 mins and the second time for 36 mins both times no one ever picked the phone back up....

when my bill is due they have no problem withdrawing my money right a way but when i simply need a supervisor i get an annoying song on a waiting line ... funny how that works....

I am very tired of the horrible customer service I receive for direct TV..I have been a loyal customer for more than 3 years and have referred many friends relatives and even my employer to have services connected in the office but I am really beginning to regret it...I am currently looking else where for services being that I really feel neglected as a customer I will no longer recommend anyone to direct tv and will do my best to steer them away from it...

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). Dforeman0405 is overall dissatisfied with Directv. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Directv.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Directv to other companies on our site.

Had an Experience with Directv?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like