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Zero stars.Quality of service has been substandard.

Related: Directv - Billing issues and rude customer service reps

They sent independent contractors to our house and now have no record of them. Called the 800 number which came from overseas. My husband was bounced from department to department for an hour.

We were told by the AT&T/DIRECTV guy who came out yesterday to fix their screw-ups that we had to sign up for a "Protection Plan" at the price of $8/mo in order to be guaranteed to speak to a US rep.What a joke!

Review about: Directv And At T Bundle.

Review #921995 is a subjective opinion of a user.

1.1
Customer service
Coverage Area
Style and Design
Diversity of Products or Services
Warranty
Price Affordability
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Reliability
Billing Practices
Advertised vs Delivered
Website
PRODUCT OR SERVICE Directv Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Lexington, Kentucky, United States #1230146

Yes AT&T stinks and they always mess up on billing charges had to always call and complain and would take several attempts for them to correct the problem put up with this because I'm under contract but in a few months I'm done with contract and cancelling their service. Here I come DISH network!!

Anonymous
Irving, Texas, United States #1221969

at&t has been screwing the american citizens since 1984 by selling all of our recorded calls to the government. Why would you do business with them?

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