Directv Customer Care Review from Ypsilanti, Michigan

925 of 7403 Directv reviews

Zero stars.Quality of service has been substandard.

They sent independent contractors to our house and now have no record of them. Called the 800 number which came from overseas. My husband was bounced from department to department for an hour.

We were told by the AT&T/DIRECTV guy who came out yesterday to fix their screw-ups that we had to sign up for a "Protection Plan" at the price of $8/mo in order to be guaranteed to speak to a US rep.What a joke!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Warranty
Style and Design
Customer service
Price Affordability
Advertised vs Delivered
Reliability
Value for money
Website
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
Coverage Area
More

Reason of review:
Poor customer service
Product or service
Directv And At T Bundle
Review category
Telecommunications
review #921995 by

Author wants to be contacted by the company. Learn more

Had an experience with Directv? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
925 of 7403 Directv reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Oct 21, 2016 #1230146 Lexington, Kentucky, United States

Yes AT&T stinks and they always mess up on billing charges had to always call and complain and would take several attempts for them to correct the problem put up with this because I'm under contract but in a few months I'm done with contract and cancelling their service. Here I come DISH network!!

0 0 Reply
Anonymous

Oct 03, 2016 #1221969 Irving, Texas, United States

at&t has been screwing the american citizens since 1984 by selling all of our recorded calls to the government. Why would you do business with them?

1 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Directv. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Directv.
Filing a new complaint about
×