Product: Directv Deal Clear all filters (142 of 142 reviews match)
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1.4
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Update by user Jun 09

I hace cancelled my service

Original review posted by user Jun 08

October, 2018, after several emails and paper notices, I scheduled an appointment for my REQUIRED free upgrade. Tv's in 2 buildings cost $99 for free upgrade. After many conversations regarding FREE upgrade and *** service, I agreed to pay $99 for free upgrade. After...
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Review
#1554373 Review #1554373 is a subjective opinion of poster.
Service
Directv Deal
Pros
  • Initial sales pitch and service
  • Website
Cons
  • Misleading free blah blah blah
Reason of review
Pricing issue
Loss
$144
Preferred solution
Price reduction
Tags
  • Direct Tv Contractors
1.7
Details
We are not happy with the customer service and the representation from direct TV for new service. We had to continually update our mailing address with Direct TV 's various departments. Initially we were promised a $125 Walmart gift card. We were told that our address...
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Review
#1535144 Review #1535144 is a subjective opinion of poster.
Service
Directv Deal
Reason of review
Poor customer service
Loss
$125

Directv - “eBay promo” for direct tv

I got a text from directTV “50% discount existing customers”. We called the number and it connected us with the automated at&t message and when the representative answered the phone he said that Directv is having a promotion for existing customers .. $50/month. $300 up front for 6 months and then $50/month for the next two years. To pay $300 with eBay prepaid card from Walgreens or Publix. After we hung up.. something definitely did not feel right and I was very upset after reading the reviews. Wasted my time talking to scammers for 10-15 minutes. Why are they not getting caught? Isn’t this a crime?
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Review
#1516893 Review #1516893 is a subjective opinion of poster.
Service
Directv Deal
Reason of review
Not as described/ advertised

Directv - Direct Tv Visa Reward offer is a Scam

1.0
Details
I just spoke to the Third representative at AT&T Rewards Center and was told that yes my $300 reward was approved but the claim was not mailed out. 1st rep in January said it would be mailed in 3weeks, the 2nd rep said on Feb.8th that I would see it within 3 weeks the 3rd rep said it’s now over 120 days so she’s sorry but I should call Direct Tv customer care. Each phone I put on speaker phone while I was doing other things. The hold time was 90 minute, 128 minutes and 45 minutes, this doesn’t include the times I gave up or my battery went dead. I have wall of their Id numbers but that doesn’t help with anything.
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Review
#1511585 Review #1511585 is a subjective opinion of poster.
Service
Directv Deal
Cons
  • Atrocious customer service
  • False advertising
Reason of review
Not as described/ advertised
Tags
  • Directv Att Ripoff

Directv in Oklahoma City, Oklahoma - Pissed on the phone for 4 hours 32 minutes

I never received my $100.00 Visa Giftcard abd now i can fey NO ONE TO HELP ME!
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Review
#1450995 Review #1450995 is a subjective opinion of poster.
Service
Directv Deal
Reason of review
Poor customer service
2.1
Details
I was a customer of Direct TV for 6 years and was pretty happy with the company compare to the provider I had before. My problem was Direct could not give me internet so they contracted it out and the company was horrible. I spoke to them almost on a daily bases. SO I...
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Review
#1447052 Review #1447052 is a subjective opinion of poster.
Service
Directv Deal
Pros
  • What i had before
Reason of review
Pricing issue
Loss
$1000
Preferred solution
I just want what I was promised... nothing more or nothing less!!!
2.3
Details
Directv “Bait&Switch”
When trying to convince me to come back to DIRECTV, the guy promised me a $300. VISA card. I thought it would help to soothe the stress of the many things that would be problematic with the installation, service, etc. I agreed, and the VISA card arrived last week. When...
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3 comments
Anonymous
#1658247

Have you all noticed that your bill just keeps skyrocketing? I'm assuming that we're all getting these big raises on our bill.

I am. My son keeps telling me I'm crazy not to just drop DirecTV and go with Dish.

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Review
#1423730 Review #1423730 is a subjective opinion of poster.
Service
Directv Deal
Reason of review
Not as described/ advertised
1.2
Details
Earlier this year i decided to shut off services after being unhappy with my monthly cable bill.after 2 months i called to restore services with a cheaper package.the service rep informed me he could give me same package locked in for half the price.plus a 200 visa...
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Review
#1340401 Review #1340401 is a subjective opinion of poster.
Service
Directv Deal
Reason of review
Not as described/ advertised
2.6
Details
After moving to Alabama, to teach at a state university, I decided to sign up for AT&T cell service, home internet, and DirecTV. We started at BestBuy, because they were having a $400 rebate card promotion at the time. We had also received several flyers from AT&T and...
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1 comment
PainstakingTortoise
#1532770

Immediately after writing the review, I checked the status of the $100 reward card that was issued (which we must claim by 08/05/2018), and was informed via the website that it has been cancelled (disqualified). As there is no one to speak with on the weekend in the claim center, I can only speculate as to the reason.

So we were promised $200 in reward cards, and received $0 in reward cards.

I recommend avoiding AT&T/DirecTV, and if you do decide to sign up for them, only register via online registration, so that you can have documentation (screen saves/printed pages) of everything that is promised you for sign up incentives. This company really is untrustworthy.

Review
#1321414 Review #1321414 is a subjective opinion of poster.
Service
Directv Deal
Pros
  • Channel lineup
Cons
  • Being deceived
  • Company integrity
  • Customer service
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Direct Tv Reward Card

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

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Directv reviews
3.2
Details
On July 26, 2018, I received calls, and text from Direct TV phone number 800-531-5000, and 855-683-5477, offering us half off our bill for two years, no contract, up-grade to Premium pkg, and the Sunday Football Ticket, due to being great, long term customers. The...
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Review
#1320735 Review #1320735 is a subjective opinion of poster.
Service
Directv Deal
Reason of review
Problems with payment
Loss
$600
Preferred solution
Let the company propose a solution