Manufacturer: Directv Category: Tv Services Clear all filters (34 of 34 reviews match)
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We recently upgraded HD-DVR and can no longer get pay-per-view movies using the remote or via text because DirecTV expects to download a PPV movie on our internet connection. We found this out after ordering a movie by text and being charged for it, despite not being...
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Directv Dvr Tv Service
#940456
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This morning my direct tv was not working.Equipment is less than a year old. After calling customer service they were of no help. Like a old computer I unplugged everything and then plugged everything back in. Low and behold it worked. Went to work and then came home....
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1.0
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Directv Dvr Tv Service
#932906
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DirecTv sends software updates periodically, & frequently, these updates result in sketchy failures of DVRs to properly record. Payment of a monthly service fee will not help you. Technicians & customer service employees cannot help. Perhaps a software patch will be...
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Directv Dvr Tv Service
#928141
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Directv Dvr Tv Service Review

#921953
2.9
Called 3 times to get service on my iPhone...I already have an account with Direct TV. I couldn't do it. They have my iPhone number and I could use a code for them to access tv services to my phone... Why do they need my access card, e-mail, password etc.I never could accomplish what I set out to do,so I am partially paying for a service I can't access.
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Directv Dvr Tv Service Review

#900047
2.5
Since taken over by AT&T this service is terrible. Im considering going back to Dish! All it takes is cloud cover and the satellite goes off. Its rediculous. I had a repair done and my picture quality has been dusty since. Very angry
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Directv Dvr Tv Service Review

#897056
1.6
Decent service. But the recordings will delete themselves, even if they have no been watched (most frustrating thing!! You had those recorded for a reason!!!). Loses signal way easy, like with just a simple cloud in the sky. Would not recommend getting direct tv!!
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After we had technicians in our home 3 or 4 times the reception issue seems to be resolved but the dvr does not work properly and the incoming caller id is unavailable. My husband is visually impaired and relied on that feature to try and identify wanted or unwanted...
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2.1
Product
Directv Dvr Tv Service
I liked
  • Choices
I didn't like
  • Being lied to and misled
#919211
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Upgraded equipment but tech took two DVR receivers that should have been left here. We realized he had taken them and called immediately. We were told that when we wanted to re activate the receivers that the tech took we could call them and they would send us new...
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1.0
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Directv Dvr Tv Service
#896999
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2015 first 5 months bill was always different, not to mention channels that i didnt receive that i was supposed to, then my Genie dvr goes completely out, and when I called to have it replaced it was promised the next morning, didnt happen called back to see it didnt...
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1.0
Product
Directv Dvr Tv Service
#895325
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In trying to upgrade my DVR today to receive 4KUHD and get an appointment for a service call, I was ultimately transferred to 4 different agents and finally given another phone number to call for an appointment Wrong number no answer. Called back, given another ATT...
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2.3
Product
Directv Dvr Tv Service
I didn't like
  • Not getting issues resolved
#894705
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I have well over 200 channels.I only view 10. The others are info commercial, religion, foreign language channels, paid movie channels. It's the overwhelming info commercial channels that really get to me. You have to scroll through 30 info commercial to find your...
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Directv Dvr Tv Service
I didn't like
  • Blatant disregard for me as a customer
#893629
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Report them to the FDC (Federal Trade Commission) There had been countless complaints against DirecTV. They are greedy liars. They started taking whatever the heck they wanted out of our checking account. We were never told that their prices increased. We were...
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Directv Dvr Tv Service
#892862
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Featured

Directv - Horrible service!
I was on hold for 30 minutes on two occasions.In error, they charged someone else's bank account for my charges, and when disputed, they refunded the charges to the client billed in error. However, they never notified me of a problem and have now cut off my service and...
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Anonymous
Anonymous

I mean did you think you just didn't have to pay your bill for 2+ months?

Product
Directv Dvr Tv Service
#892795
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