Directv Dvr Tv Service Complaints and Reviews
(31 of 31 reviews match)
This morning my direct tv was not working.Equipment is less than a year old. After calling customer service they were of no help. Like a old computer I unplugged everything and then plugged everything back in. Low and behold it worked. Went to work and then came home....Read more
DirecTv sends software updates periodically, & frequently, these updates result in sketchy failures of DVRs to properly record. Payment of a monthly service fee will not help you. Technicians & customer service employees cannot help. Perhaps a software patch will be...Read more
After we had technicians in our home 3 or 4 times the reception issue seems to be resolved but the dvr does not work properly and the incoming caller id is unavailable. My husband is visually impaired and relied on that feature to try and identify wanted or unwanted...Read more
Directv Dvr Tv Service Review
by anonymous #897056
Decent service. But the recordings will delete themselves, even if they have no been watched (most frustrating thing!! You had those recorded for a reason!!!). Loses signal way easy, like with just a simple cloud in the sky. Would not recommend getting direct tv!!
Upgraded equipment but tech took two DVR receivers that should have been left here. We realized he had taken them and called immediately. We were told that when we wanted to re activate the receivers that the tech took we could call them and they would send us new...Read more
2015 first 5 months bill was always different, not to mention channels that i didnt receive that i was supposed to, then my Genie dvr goes completely out, and when I called to have it replaced it was promised the next morning, didnt happen called back to see it didnt...Read more
In trying to upgrade my DVR today to receive 4KUHD and get an appointment for a service call, I was ultimately transferred to 4 different agents and finally given another phone number to call for an appointment Wrong number no answer. Called back, given another ATT...Read more
I have well over 200 channels.I only view 10. The others are info commercial, religion, foreign language channels, paid movie channels. It's the overwhelming info commercial channels that really get to me. You have to scroll through 30 info commercial to find your...Read more
Report them to the FDC (Federal Trade Commission) There had been countless complaints against DirecTV. They are greedy liars. They started taking whatever the heck they wanted out of our checking account. We were never told that their prices increased. We were...Read more
Directv - Horrible service!
I was on hold for 30 minutes on two occasions.In error, they charged someone else's bank account for my charges, and when disputed, they refunded the charges to the client billed in error. However, they never notified me of a problem and have now cut off my service and...Read more
My DVR died last night and I found out that I have to pay $20 for them to ship me a new one. So, not I have to pay to loose the 800gb of movies I have stored..OH BOY!!. Just because they don't have any local stores for drop off and pick up I have to pay for shipping...Read more