Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I've been a customer with them since December 2015. I recently ordered another box for an additional room without third party confirmation and they are trying to hold me in contract until 2018 which I never agreed to.

I also complained about their high rates I was being charged for only regular channels so I want out of contract. I've called 4 to 6 times with misleading information about my account and my issue still has not been resolved.

This company is a ripoff and I usually don't write reviews but I'm paying additional money for low quality services. If anyone is looking to move or switch or even start up a new contract with direct tv run

Product or Service Mentioned: Directv Dvr Tv Service.

Reason of review: Pricing issue.

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