Have used DirecTV service for the last six or seven years.Neighborhood trees grew up into the satellite signal path and programming became corrupted.
Had three of DirecTV service people over a two year period out to correct the problem. At first viewing was improved but the last time there was no improvement so I cancelled service. I was charged for the service calls. I was also charged an early cancellation penalty ($220.00) when I cancelled service.
The excuse they used was that the trees wasn't their problem and then change it to one of the early service calls had included a new DVR (it has been returned) so my contract was extended two more years.
DirecTV can't provide the service but I am penalized.Buyer Beware!
Monetary Loss: $220.