DIRECTV-Ebay scam
At the time I am writing this I have only been with Directv less than 2 months. Received text about a 50% off deal between Directv and Ebay. Which I blue off.... Got a call today from an individual poising as a Directv promotions person. If I send them $300 in Ebay gift cards; I would get my bill cut in half, all the sports channels, all the HBO type channels and no longer have a 2 year commitment.
New this was too good to be true; so I checked. Called Directv to report this scam. Was bounced around their call network 5 different times. Gave the same information to all five support people. Give 2 different number to contact their fraud department, but ended right back where I started. The last support person told me a supervisor would call me back. Will that didn't happen.
Just got off the phone with the scammers because they called me back to see why I have not called in with my Ebay gift cards.
Directv was HACKED... The scammers have your: Name/phone number/address/Directv account number. And I am assuming my SSN.
Way to go... Directv!
Reason of review: Hacked information.
Preferred solution: Let the company propose a solution.
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Comments
Please avoid publishing any personal information and promotional content
They called us and offered us a great deal. Just buy $450 worth of Ebay cards and call back within an hour to get our bill cut in half for 2 years.
They knew all about us and somehow hacked DTV phone number, because I called back 1-800-Directv and they answered.
A month later we got our regular bill from DTV. When we called to find out what had happened, they told us we had been scammed, it wasn't them.