New York, New York
1.9K views 19 comments
Featured Not resolved

On Friday evening a DirecTV employee accessed my roof and trespassed illegally.There were a total of 6 signs that this technician ignored.

Not only did he set off the alarm, which rang for 3.5 hours until I shut it off but he put the safety and security of all 9 families that live in this building in jeopardy by taking the hallway mat and placing it on the door frame and kept the door from being locked!

How could a company like this employ someone with blatant disregard to signs and safety?!?!I am utterly appalled.

Review about: Tv Satellite Install.

Review #548259 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Illegal entry to roof / $90
Preferred solution Not specified

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Anonymous
#1327894

Sevenfold technologies has no technician that is a employee. They only contract contractors. The contractors are sole proprietary.

Anonymous
Huntington, West Virginia, United States #1184901

Any new DirecTV customer is required to sign paperwork stating that they have permission from their landlord before installation can begin.The only time an installation would not take place on the roof of a home or complex would be if the technician is unable to gain a signal from the location or if the technician is specially asked to install the dish on pole mount.

If no signal is able to be located then a pole mount is free; however, if the signal is available but the customer requests a pole mount then there is a $75 custom charge. All of this information is provided to our new customers prior to the orders being placed. In order to ensure that there is no misunderstanding regarding the installation policy customers are provided all the information verbally and then they are also transferred to an automated system that requires them to either agree or disagree before the order can be completed.

With that being said, the order was placed, recorded and the occupant who set the order up had signed paperwork stating that their landlord was fully aware of the installation and gave permission for it to be complete.

While I understand how disturbing it can be to the owner of the building to find something installed that they were not expecting - I think it's important to remember that an occupant of the building set the install up and fraudulently represented their landlord's permission for the installation.Legally, it is the tenant's responsibility -...

*Former DirecTV supervisor*

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iamso1
#940745

I do not see anything written about holes being drilled only security issues. It is almost impossible to drill holes in that old concrete and if they did it would severly compromise the roofing material, the roof is likely flat as well making leaks a real problem. The tenants are the ones using the dish service and the service tech should have been accompanied by the tenant that had the service call at a minimum. Anyway nothing happened.

Anonymous
San Leandro, California, United States #929579

As owner or management of the building all you need to do is disconnect and remove the dishes.Or call Directv and have them remove it.

There's no argument, they can't refuse.Next step is a conversation with your tenant(s) about appropriate and permitted placement of dishes.

You are retarted
#905297

He has to get to the *** roof some way in your *** apartment complex. Go get hit by a cement mixer ***.

Ricochet-Rabbit
to You are retarted #909884

Retarted?hahaha!

It's extra special when someone spells retarded wrong.

I bet there's a short school bus out there with your tongue prints over every window.

Anonymous
to Ricochet-Rabbit Belmont, California, United States #1241927

HAH. :)

retarteded
to You are retarted Indianapolis, Indiana, United States #940735

got grammer???

TheOtherKD
to retarteded Oklahoma City, Oklahoma, United States #1234369

HaHaHa!!! The correct spelling is grammar. Are you retarded?

Anonymous
to TheOtherKD Ottawa, Ontario, Canada #1277953

Why are all you highly intelligent people wasting your time with this ***. Go tweet er sumthin eh.

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