Manufacturer: Directv Category: Tv Packages Clear all filters (12 of 12 reviews match)
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I had a 2-year contract with Directv as a result of a bundling marketing offer after signing up with Exede Internet Service. The two years expired in January 2017, right now. Yesterday I called to terminate my service. I was told that I had committed to another 2-year...
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Anonymous

Anonymous Terrible. Good luck getting customer service just on hold for over 1 hour and it appears all they do is read from scripts.

2.0
I didn't like
  • Devious contracts
#988749
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Directv - Not honoring the original customer agreement- charging me double each month!
I signed back up with Direct TV in November of 2016.I got what I thought was a great deal where I would be paying 20.37 a month plus tax for the first year and 35 a month for the second year. I received my customer agreement detailing my services and prices to my email...
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I called in the latter part of September for Directv install and had to wait a month and a half to get it. The day of calling and ordering install was promised by sales rep that "ofcourse" we would get all of the local channels. We have four tv's and he said we would...
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I didn't like
  • No support for customers
  • Nightmare
#977626
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Directv Entertainment Tv Package Review

#1004276
1.0
My TV service keeps going up every month. I tired to talk to someone about all they could tell Me is how much My bill was. I don't have any premium channels and I pay almost $200 what a rip off I wish I could find another tv service that has the channels I have now but not the price!!!!
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Directv Entertainment Tv Package Review

#949259
DirecTV sucks, cutting it off today, me & my G box will do just fine.
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Directv Entertainment Tv Package Review

#897759
1.1
As i was watching the Olympics my receiver goes out call CS and she tells me the satellite is offline which im confused bc the tv was working all day til then.I switched over June 24th and its Aug 9th....WORST CABLE EVER.
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I am very dissatisfied with my DirecTV account. I feel that the constant price increases starting months after initial service are truly price gouging. I do not believe that DirecTV has anything akin to an honest, customer service philosophy. The service itself was OK...
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1.3
I didn't like
  • Bad or no reception during inclement weather and price increases
#975184
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Told that the Entertainment package included 4k channels. I explained I was leery of bad weather being an issue but told by sales rep that Direct TV was newer technology (BW3s sports bar used as an example of service that did not disrupt during bad weather) than old...
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Anonymous

Anonymous I totally agree. We just locked into 2 yr agreement and live in Michigan. Our first tiny snow last night and cannot get any channels. What a scam!!

It was time to renew my service and Michael from direct tv quoted me a decent price and I accepted.When I saw my bill it was $50 more and they will neither credit nor refund my payment. Their excuse is that they have no record of Michael talking to me.He even gave us...
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1.0
I liked
  • Hd and dvr
I didn't like
  • Being deceived and lied to
#943249
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My service was disconnected on a Friday and Direct say the have 24 hours customer service 7 days a week, however I went to pay my bill after midnight on a Saturday and they were closed.I called Saturday and spoke with someone in a third world county paid may bill and...
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GARBAGE.I became a direct customer a year ago. When I purchased their service I was guaranteed a two year or emotional rate, after the first year of 77$ a month basic pay without pay per view I get a Bill for 277$. I called and was told the don't have 2 year deal and...
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I paid for a year of service (the Entertainment package) at 36.99 a month. I received my bill and saw I was being billed 51.99. I was told it would even go up more ( to 56.99) . It seems that the Direct TV agents will tell you anything to get your money. I can't...
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