3 comments

Needed re-routing of previously installed wiring.The wires now hang over a child's bed.

Told I would have to personally move furniture so that wires could be hidden behind the dressers. I told him I was old and handicapped and the response was that then it was my problem, not theirs. Told I had outdated dish -- as if it was my fault. I have a south facing balcony on which the old dish sits.

He did not opt for a balcony mounted new dish. I explained that the HOA does not want dishes on the roof. His attitude was that I was S.O.L. I asked to talk with his supervisor.

The supervisor said I was basically S.O.L. I asked if he would come look at the situation -- he said he would try maybe this evening. So I sit here and wait for Jason Driscoll (473-789) to decide when it is convenient to come and tell me in person that I am S.O.L. because, gawdforbid, a young man would be hurt by running a wire over the tops of furniture.

There is no accomodation for people with disabilities. No assistance for the handicapped. No advise. No help.

Gee, if I were able bodied, I would probably not mind paying the monthly service.But now that I know that being handicapped means I do not get services, please tell me how to opt out of the monthly fee.

Oh wait, why don't I just switch back to Cox?

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Anonymous
#511724

For all of you who want credit that makes perfect sense.However, Direct TV could buckle to Viacom and pass the charges onto you.

So in actuality you could get a credit now and an increase next month.Just deal with the channels being out and pray your bill doesn't go up more.

Anonymous
#510693

Yes, Directv hates handicapped customers.In fact they train their employees to act that way and think that way.

Are you *** serious?!

If they can't do it, they can't do it!Shut the *** up!

Anonymous
#507044

If your contract is not up be prepard to pay an early cancellation fee and most likely nonreturned equipment fees. I don't believe DTV discriminates against Handicapped customers they don't give a *** about any of their customers and that includes the handicapped,elderly,single parents & ect.

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