Paramount, California
Not resolved

We have the service of the direct tv since 2009 to 2015 that i want to cancel the service. The issue is i complaint 5 times about the DVR i upgrade last april 2015 its freeze up and i need to reset or sometimes turn of the power to get fix.

And they telling me i need to pay the cancellation fee for that upgrade for the dvr that its been freeze up and i did tel them whats going on, but nobody came to fixed it or replace it and they said i need to pay for the cancelation. Im gonna file big a complaint about this.

And usually if you call direct tv they give you reference number or the conversation is recorded. Good to me.

Reason of review: Damaged or defective.

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Have you requested aa tech to come out? Replaced the receiver? Done anything but *** on the internet?


No good