Directv illegal charges
Directv installer cut into my phone line and cut off my phone service.I reported this to Directv and was told someone would call me back within 24 hours.
No one ever called me. I had to call my local phone company to repair my phone line. Their Customer Serivce is unfamiliar with what services they offer. I had constant technical problems.
Their downloading programming into my receiver caused my unit to me stuck on one channel. They told me the only way to fix it was to erase everything on my DVR. I had finally had enough and wanted to cancel the service. The Customer Serviced Agreeement stated they could charge me $15.00.
I canceled the service and they have been trying to charge me $212.00 saying I entered into a two year service agreement, yet the installer never provided me with a two year agreement like he was supposed, so I never signed anytbing. Directv is dishonest, incompetent and unethical.
I can see by complaints online that I am not an isolated case.
Review about: Directv Receiver.
Monetary Loss: $212.