Product: Directv Installation Clear all filters (369 of 369 reviews match)
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I had contacted direct tv to reinstall my service after I moved, tech came out and said that I could not receive a signal from my new location, he said he would let his supervisor know.He lied and said he installed it and I was charged 232.94, I do not have the service...
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Directv Installation
I didn't like
  • Dealing with any of their people
#1120162
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We had new service installed at our home on a holiday weekend.This is our first home and we were so excited until we heard running water in our basement the following day after installation. The installer had installed the pipe that holds the dish directly through our...
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Directv Installation
I didn't like
  • No return phone call to resolve issue
#1116840
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At&t installer is a ***.Got to house at 930 and it is 3 o clock and still hasnt installed our boxes. Rewired something to reach all the way across the house for no reason through the attic. Lost his truck key in my attic and had to go find it and take up 30 minutes...
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1.0
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Directv Installation
#1096802
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Directv - Misleading and incorrect

#1129032
1.0
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I am a new customer - Atnt represenative never mentioned a $99 fee during installiation. Customer service was terrible. I will be cancelling with a fee and never going back to direct tv. Will be sharing my experience with multimedia.
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Very bad experience.. I believed Directv's commercials,

#1119287
1.0
Details
Incorrect installation, AND I PAID FOR IT.never got a clear picture until the 10th of Oct. the second time the tech from Rapid City came out to fix it, he was very professional and did the job correctly. But of course directv wants to charge ME, for their mistakes. I should owe $62.70, but they want $100, and of course, no one is accountable. I am very tired of NOT getting what I pay for.
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Directv - Dish was put on my very expensive house siding.

#1104490
4.0
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I have called many times and asked for a damage claim form and i keep getting the runaround they say they will send a form but i never get one.
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Directv Installation Review

#1028606
We were told by the installer that he was leaving to get some equipment. After 4 hours we called Direct Tv and then received a call from the installer that he would not be returning. Wasted a whole day. Horrible service.
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Hello I made arrangements to have a new service at our new house on August 25, 2017 in Bonita with direct tv.We waited at the new house until 8:00 PM that night and nobody showed. I then called Saturday am and spoke to a rep that told me the next available was 6 days...
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1.0
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Directv Installation
I didn't like
  • All agents even jaun the manager
#1093257
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The tech put a dish on the corner of a new mobile creasing the corner so bad to the point to where it's cracking and if my neighbor happens to have a big truck it would block all satellite connection it looks horrible he did so much damage it is unreal decimet was...
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1.0
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Directv Installation
#1085143
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I called yesterday and talked to a man Jon from the Philippines who was hard to understand to request my old equipment to be replaced.After many minutes of trying to get this accomplished the gentlemen said he scheduled this to be done today between 8-12. When I called...
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Directv Installation
#1067066
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I was a DirectTV customer since 2011.I moved last weekend to a different location - a townhouse with a previous tenant who already had Direct TV. The technician showed up for the installation and told me that the appointment had been cancelled but that I should call...
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Directv Installation
#1066472
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I had directtv in South Carolina.I brought my DVR and other receivers to do a quick install. I had two men come in a van with no Directtv signs, but they had the paperwork. First theu insisted that the dish had to be placed on my front lawn. Then that i had to pay them...
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Directv Installation
#1062840
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Direct TV installer arrived late and started the install.He was on his phone talking to his girlfriend not at all what i assumed. He then informed me he had no ground rod. I am a Electical Contracter and he asked if i get him one. I said i guess so i went to get one....
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1.0
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Directv Installation
#1052242
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I'M(WAS)A NEW CUTOMER FOR A DAY!THE REP.FOR DIRECT TV WAS SO HELPFUL ON 5/23/17.I THINK HER NAME WAS MARY?BEFORE I ORDER THE DIRECT TV PACKAGE(67.75 MO.) I ASK HER IF I COULD HAVE THE SERVICE INTALL ON5/24/17.OTHERWISE.I WOULD PLACE MY ORDER THE FOLLOWING WEEK BECAUSE...
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1.0
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Directv Installation
#1051703
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