Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Yesterday wasn't looking at switching to a direct Tv, AT&T bundle... they are one company right.

Well 1 online chat and 8 phone numbers that they asked me to call one after the other. I still did not have the plan setup as the first two people promised and I still had to call another number to schedule the AT&T installation which is seperate from the direct Tv installations ... so I made one call and cancelled everything. Three hours lost to a disfunctuonal organization, which now Wants to even get bigger ....

get your house in order.

Technology to be able to sell packages you are advertising from two branches of your company and scheduling service installation is not that complicated .... figure it out

Product or Service Mentioned: Directv Installation.

Reason of review: Order processing issue.

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