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I signed up for service in December was told I would not be charged any additional fees than my monthly bill because all installation and device was included except my 5 th device which would be $7.00 a month. Technician came yo do our installation recommended the wireless set up, 8 specifically asked if there would be any additional charges he informed me no!

When I received my first bill I had an extra charge of $148 for device and wireless installation... I contacted customer care but nothing was done. This is false representation from your company!

I will not pay something I specifically asked about. I need someone to contact m asap

Product or Service Mentioned: Directv Installation.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Jan 19, 2017.
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