Manufacturer: Directv Category: Tv Packages Clear all filters (32 of 32 reviews match)
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Okay, I'm an ***.I believed it when these people said that my bill was guaranteed for two years. Instead it went up by nearly 300%! Today my local CBS station was removed by these shysters who charge me an arm and a leg for their service but refuse to pay the people (other than the ones they also own--thanks Congress) for their programming--so no NFL game. No worry, I paid the premium for the NFL package so I'll watch it there. Surprise its...
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Multiple times when calling DirecTv I have just had the absolute worst customer service. On one instance I was not receiving a football game when I specifically paid extra for the NFL Sunday Ticket. Instead of helping me, the guy on the phone kept offering more and more packages, when all I wanted to know was what channel my game was on! When I addressed DirecTv about it later, they word for word said "what do you want us to do about it?" On...
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1.9
I liked
  • Nfl ticket
I didn't like
  • Rude customer service and supervisor
  • Poor service and unauthorized charge
  • Adds new services without permission
#981955

Had Direct TV installed 11/25/16 (a mere month ago).Supposed to have the NFL Sunday package. However, have called every Sunday since installation for tech support since the NFL package does NOT work - all I get is a black screen (no error messages!! which the cust support persons keep asking for). Direct TV keeps re-downloading the programming settings, resets the receiver, etc., 4-5 times every time I call. So far, nothing works. I'm about to...
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Minnow65

Minnow65 Your dealing with att ac what's to expect.

Directv Nfl Sunday Ticket Tv Package Review

#929431
2.1
I was charged for NFL Sunday ticket and I when I called to complain I had to pay 5$ to talk to someone!
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Directv Nfl Sunday Ticket Tv Package Review

#917203
2.9
I am upset that directv Sunday ticket no longer includes game shortcuts on TV programming but only is available on mobile devices. I want to watch nfl football game 30 minute shortcuts on big big screen tv not my on my tiny iPhone or ipad
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It's Christmas Eve , I'm out of town and I could not watch any of the games on the NFL package or the NFL channel on my iPad.This is the reason I wanted this package in the first place.I will be cancelling this service when I get home, what a rip off. The lady from tech support said the NFL changed days so it's unavailable, what!. These games have been scheduled for over a year. I will be cutting the cord on this company as asap. This is what...
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1.0
#979370
When we signed up no mention was made of this being a 24month contract and we were promised free NFL Sunday ticket...well turns out NFL Sunday ticket was only free for the first season and for the second year it was added to our account without our consent and now we can't cancel it without heavy fines. Also, the customer service was ***! The manager was so rude and would not allow me to finish asking my questions. When I asked to see the...
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I had a door to door salesman convince me to switch to DIRECTV from Dish Network last summer. Mostly I switched to get the great NFL Sunday Ticket package and a better DVR. Or so I thought. First, I have one older TV, always worked fine with Dish, since it's been hooked up to DIRECTV it has not worked at all. Will not get DVR service. Still paying for the DVR to it. I tried to call twice about this but was on hold once for 45 minutes and once...
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Direct tv tells its customers how great there sports packages are but wont let me buy the redzone channel whitout paying for sunday ticket.if I would have know this I would not have switch. They want you to pay over 350$ for sunday ticket to have the right to pay 7$ a month for redzone. Ridiculous. I will be canceling on my renewal date. I have checked with dish and redzone will be no problem. That's all I have to say, now I am typing to get to...
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2.4
I liked
  • Picture quality
  • Remote
I didn't like
  • Redzone policy
#937757
the sneaky sports package got me.they took over $45.00 extra out my checking account,and claimed they notified me. employees nasty and scream at you. so called manager herb, the name he gave me, who knows, claimed he was at the top of the food chain and i could not talk to anyone over him. leaving crooks in 2017 when contract is done. sorry company their practice is to steal from customers. maybe the will go out of business when they cross more...
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If you had Sunday ticket last year be very careful ? Make sure you cancel by Aug 1 or it will be on your bill and they will refuse to take the 1st payment it off. If you had it last year it automatically revolves . Now even if you do cancel it via telephone , they will send you a bill and when you call to complain they RESPOND there is no record of any cancellation , that`s if you are lucky enough to get a supervisor and not hung up 2 x during...
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I recently called inquiring the NFL sunday ticket. It is now week 5 and was anticipating a pro-rated amount or a small discount for a long time customer. The first rep put me on hold after a half an hour and never came back. The second rep said there is no pro-rated amount and said there is nothing we can do. I have friends and several family members who have only been with direct tv for a few years who were able to receive a small discount....
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