Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I received a free 3-month premium channel preview during the first of 2016. Every bill since has included a $107.00 charge for premium channels Just last week the channels were finally removed after my calling nearly every month.

However, Direct TV will not issue me a credit for the channels that I am billed for when in error. The same thing happened with a receiver that I wanted turned off. It took 8 months before it was done. My bill is supposed to be $66.00 per month but it is $170.00.

I have had enough! I told them to ship me boxes to return the equipment!!! Poor customer service.

No follow through with requests. Improper billing monthly!!!

Product or Service Mentioned: Directv Premium Tv Package.

Reason of review: Pricing issue.

Company wrote 0 private or public responses to the review from Feb 19, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like