Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Value for money

Ive been a direct tv customer for over 2 years. Ive paid for equipment protection the entire time.

The moment i had one small receiver to go bad not only did i have to stay on phone for an hour trying to troubleshoot it but when that didnt work they refuse to send me another box.

Now me or my husband will have to sit at home for 4 hours on a saturday to wait on a tech to tell me i need a new box then i will have to wait again to get one! It shouldn't be that hard!

Product or Service Mentioned: Directv Protection Plan.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Feb 15, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like