Product: Directv Rebate Clear all filters (66 of 66 reviews match)
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When I switched from Dish to Directv I was told I would get a $300. rebate plus a bonus of $200. If I signed up that day. i questioned how they could do that and he said it was just a promotion. I did not get the additional $200. I was on the phone for over 2 hours to...
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1 comment
TranquilNewt971
#1706386

I was also promised "rewards". I did finally get the Walmart gift card, but never received the Visa I was promised.

I contacted the salesman that supposedly put this on our account . Josh , the salesman, informed me he had and that he was a man of his word.

After contacting Directv numerous times, I was told there was nothing to that affect on my account. Apparently Josh nor Directv are "men of their word." Don't promise things just to get a sale!!

Review
#1565171 Review #1565171 is a subjective opinion of poster.
Service
Directv Rebate
Pros
  • Easy switch from dish and promised rebates
  • Easy switch from dish and the promised rebates
Cons
  • Not getting a
Reason of review
Poor customer service
Preferred solution
Stand by their promotions

Update by user Jun 03, 2018

No help nothing

Original review posted by user May 04, 2018

No one will help me with my rebate $200 new Direct tv and ATT, seems it expired and I never received rebate information in mail. Moved and my mail was not being delivered. I properly signed up for a change of address yet somehow it was no directed to my new address....
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Review
#1247619 Review #1247619 is a subjective opinion of poster.
Service
Directv Rebate
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Deliver product or service ordered

Directv Rebate Review

1.6
Details
Lied to twice in one week waiting now for rebate for over 54 months
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Review
#907601 Review #907601 is a subjective opinion of poster.
Service
Directv Rebate
Reason of review
Order processing issue

Directv Rebate Review

1.0
Details
Didnt get my rebates when renewing my contract
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Review
#851751 Review #851751 is a subjective opinion of poster.
Service
Directv Rebate
Cons
  • Fact direct tv lied to me
Reason of review
Problems with payment

Directv Rebate Review from Dayton, Texas

1.3
Details
Ive had directv for almost 2 years now because im locked into a contract. Ive probably called them 15 times, if not more with issues. First it was the biggest hassle getting the 200 dollar rebate they offered when i signed up. Now its my bill being a different cost each month when its supposed to be fixed. Directv is not worth the energy. Never had so many issues with a cable company. Can't wait for my two years to be up!
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Review
#839762 Review #839762 is a subjective opinion of poster.
Service
Directv Rebate
Reason of review
Problems with payment

Directv Rebate Review

1.0
Details
THE WORST CUSTOMER SERVICE. Have never been able to call and not be on hold for less than 20 minutes before even speaking to a representative. They never gave me the rebate I was entitled to when I signed up. Would not recommend them to anyone. HATE THIS COMPANY!!
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Review
#797175 Review #797175 is a subjective opinion of poster.
Service
Directv Rebate
Reason of review
Poor customer service

Directv Rebate Review

Did the rebate called after i cid said they recieved it got confirmation i would get rebate card dec 2 called them cant find my rebate i filled out so they closed it direct nothing but scammers
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Review
#762678 Review #762678 is a subjective opinion of poster.
Service
Directv Rebate
Reason of review
Order processing issue
2.3
Details
Don't fall for the offer "Come back and receive the $200. debit card" Well let me tell you after a million on hold calls to inquire I was told I did not qualify because I did not mention it in my phone call! Since all calls are recorded, I ask them to go back and...
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1 comment
Anonymous
#1054549

It took the Better Business Bureau to get this resolved. I know it would have never been taken care of without their help.

Review
#704703 Review #704703 is a subjective opinion of poster.
Service
Directv Rebate
Pros
  • Service installer was courteous
Cons
  • Telling me lies
  • False ad for 200 come back to direct
Reason of review
Scam to get you to sign up.
Loss
$200
Preferred solution
Full refund

Directv in Seattle, Washington - Rebate denial

3.6
Details
After being promised a $200 rebate Visa card if I resigned with DirecTV they tell me they have no record of this, Claim denied, classic bait and switch. I spent one hour on the phone with various persons and also supervisors with no results, I have email records confirming this transaction and also a confirmation # from when I signed up but still no resolution. One of the worst experiences I have ever had with a company and typical of big business nowadays. I would not recommend this company to anyone but now I cannot get out of this contract unless I pay over $300 to cancel.
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1 comment
Anonymous
#1264908

The same thing happened to me. I was told Directv was going to give me a $200 visa reward card for a 2 year contract.

I could not collect this reward until I made 2 or 3 monthly payments. That time period is over and Directv representatives say they have no record of that offer (promise). At&t is the new owner of Directv.

The business practices of At&t are not to be compared with the original Directv company. The original Directv was very honest and customer service orientated.

Review
#577768 Review #577768 is a subjective opinion of poster.
Service
Directv Rebate
Pros
  • Their picture and sound quality
  • Value of service
  • Having tv when it does work
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$299
Preferred solution
Deliver product or service ordered

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Reviews

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Directv reviews

Current DirecTV CBS dispute

3.3
Details
DirecTV points the finger at Raycom/CBS and vice versa. Ultimately we the consumer lose. DirecTV should have an automatic compensation policy in place when these thing happen. A rebate or temporary upgrade should go into effect immediately. If DirecTV claims this would cost them revenue then the CEO and top executives should take a temporary pay cut as a show of good faith until it gets resolved. You'll never see it happen in this country until "Corporate Greed" is brought under control..... I think I will have Time Warner hook me up for TV, I already have internet with them. In the future I can always switch back and forth. Both DirecTV and TWC beg you to return with incentives when you leave. Beat them at their own game! Glenn
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Review
#529694 Review #529694 is a subjective opinion of poster.
Service
Directv Rebate
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Price reduction